Skip to main content
Waterloo Mattress logo - click to go to home page
link to store map and directions link to store map and directions new window link to open email sales@waterloomattress.ca
3 stacked pillows with hours of operation
start of main content
  • I just wanted to let you know that the gentleman that delivered the bed and accessories did an AMAZING job.

    And the platform and the headboard look fantastic. Thanks so much for all of your help. The service we received from everyone at Waterloo Mattress was absolutely top notch.

    • Charlene
    • Waterloo, ON
  • I just wanted to take a moment to thank you for our new mattress. From the moment we walked into the store, to the delivery of our new mattress, you've shown us excellent customer service all the way through. It was a pleasure doing business with you and I know we will be back for all our our mattress needs and will be sure to let all our friends and family know how excellent you all were.

    Thanks again.


    • Vicky & Paul
    • Guelph
  • I bought the custom fit mattress for an antique bed that was given to me. The bed is for my 3 year old granddaughter who spends some time each week with me.
    The 2 men that delivered it were awesome and I was so pleased at the quality of the mattress.
    My granddaughter was thrilled with her "New" bed and there is no arguing to get her into it.
    Thank you !

    • Judy
    • Kitchener
  • Who knew bed shopping could be so enjoyable! Love your store, and best delivery ever - great guys! The bed is perfect - firm enough for support and soft enough for a good night's rest. Locally owned, and experienced businesses like this (20 yrs.) are hard to come by, and a great find. You can see the quality in the work, and the pride in the people who work there! I hope more people discover Waterloo Mattress!
    Thanks again,

    • Kim D.
    • Cambridge, ON
  • I want to thank you and the team for this wonderful mattress. The whole process was so easygoing and without stress. The shopping experience was great, I was able to explore the showroom without feeling pressured into anything, yet there was enough guidance to help me find what I was looking for. The payment was easy too, I was happy to be able to do etransfer.
    The delivery was stress free, and the guys came within minutes of the time that I was expecting them to. They were friendly and helpful, and offered to take the old mattress which would have been helpful if I didn’t need it anymore.

    Thank you.

    • Masha R.
    • Kitchener, ON
  • I just wanted to let you know that the gentleman that delivered the bed and accessories did an AMAZING job.

    And the platform and the headboard look fantastic. Thanks so much for all of your help. The service we received from everyone at Waterloo Mattress was absolutely top notch.

    • Charlene
    • Waterloo, ON
  • I just wanted to take a moment to thank you for our new mattress. From the moment we walked into the store, to the delivery of our new mattress, you've shown us excellent customer service all the way through. It was a pleasure doing business with you and I know we will be back for all our our mattress needs and will be sure to let all our friends and family know how excellent you all were.

    Thanks again.


    • Vicky & Paul
    • Guelph
  • I bought the custom fit mattress for an antique bed that was given to me. The bed is for my 3 year old granddaughter who spends some time each week with me.
    The 2 men that delivered it were awesome and I was so pleased at the quality of the mattress.
    My granddaughter was thrilled with her "New" bed and there is no arguing to get her into it.
    Thank you !

    • Judy
    • Kitchener
  • Who knew bed shopping could be so enjoyable! Love your store, and best delivery ever - great guys! The bed is perfect - firm enough for support and soft enough for a good night's rest. Locally owned, and experienced businesses like this (20 yrs.) are hard to come by, and a great find. You can see the quality in the work, and the pride in the people who work there! I hope more people discover Waterloo Mattress!
    Thanks again,

    • Kim D.
    • Cambridge, ON
  • I want to thank you and the team for this wonderful mattress. The whole process was so easygoing and without stress. The shopping experience was great, I was able to explore the showroom without feeling pressured into anything, yet there was enough guidance to help me find what I was looking for. The payment was easy too, I was happy to be able to do etransfer.
    The delivery was stress free, and the guys came within minutes of the time that I was expecting them to. They were friendly and helpful, and offered to take the old mattress which would have been helpful if I didn’t need it anymore.

    Thank you.

    • Masha R.
    • Kitchener, ON

What Our Customers are Saying....

  • I was very pleased with your delivery guys. They were extremely pleasant and very helpful. Please tell them they do a great job. We will definitely be going to Waterloo mattress when we need another mattress!
    Thanks again,

    • Lindsay K.
    • Plattsville
  • Just wanted to drop you a quick note to say I love the new Zedbed mattress. Finally sleeping through the night and no more waking up sweating. It's great to sleep on, wake up in the morning with no pain, feeling very invigorated and best of all nice and cool. Had no idea a mattress could make that much difference. Thanks again for recommending it and for the amazing service.

    • Cam
    • Waterloo, ON
  • It is with pleasure and complete “Customer Satisfaction” that we thank Waterloo Mattress Ltd. for their excellent service in the purchase and delivery of our new mattress set.

    The employees were courteous and friendly and took great care in assisting us with their knowledge of the best comfort for us. The delivery was professional and extensive care was shown upon delivery to our home.

    • Lynne & Gordon L.
    • Cambridge
  • Everything went smoothly with the delivery -- the guys were great. The Zedbed is great! It's hard to get up in the morning because it's so nice to sleep in. Pain free in the morning too!

    • L.
    • Kitchener, ON
  • The mattress arrived safely last night. Had a wonderful sleep and no sore back this morning! Thanks to all for making this possible.

    • Doreen
    • Waterloo, ON
  • The guys arrived with the mattress shortly after 2:00.
    It is a perfect fit.
    Thank you for the excellent service !

    (Dec 2016)

    • Judy
    • Kitchener
  • We got the mattress last week and it's fabulous. Thanks so much. We will likely order another for my son in the months ahead. Thank you again.

    • E.P.
    • Cambridge, ON
  • We are very happy with our new mattresses and adjustable frames. The sales staff and the showroom made it very easy and comfortable to make a decision on our new beds. Thank you for all your help.

    (Nov 2016)

    • Carl K.
    • Waterloo
  • Thank you again for your incredible service!. The gentlemen who came to deliver the mattress were so polite and helpful. I recommend your company to friends any time someone needs a mattress. Happy Holidays!!

    • Colleen
    • Kitchener, ON
  • Thank- you for your outstanding service and great mattress. We are so appreciative of your help. Please also thank the A+++ delivery guys!
    (Nov 2016)

    • Hulene M.
    • Waterloo
  • My wife and I are really enjoying our new Zedbed mattress, foundation and pillows; they are an awesome combination.

    • Michael
    • Waterloo, ON
  • Of all the suppliers and service providers I worked with over the past couple of weeks, you were the easiest to deal with and the most proactive to make sure that everything was done right. Thank you.

    • Martin
    • Cambridge, ON
  • Just wanted to thank you for your great service. Not only did you accept my order over the phone and take a personal cheque for payment, which is unheard of these days, but your delivery men were right on time and were excellent. Thanks again and I would recommend you to anyone else who is looking for a mattress.

    • Pat
    • Waterloo, ON
  • Love the new mattress! Will recommend you to my friends and family. Delivery was on time and the guys who delivered it were friendly!

    • Glenn Pelletier
    • Kitchener, ON
  • I'm taking the opportunity to give you feedback on the full Zedbed mattress set with motorized positioning as well as the pillows we purchased from your company a few weeks ago. We decided to give it some time before writing. My husband & I suffer from fibromyalsia and arthritis and we can now sleep through the night feeling totally refreshed in the morning. We are very surprised that a good mattress set can make that much of a difference. Our heads hit the pillow & it's lights out & we're quite comfortable. WOULD RECOMMEND TO ANYONE!

    • M. L.
    • Kitchener, ON
  • The new mattress set we purchased is wonderful. SUCH a difference when compared to the old mattress. Very comfortable. Our experience with Waterloo Mattress was great, as it has always been! Your 2 delivery guys were very pleasant and so nice to deal with. We always recommend Waterloo Mattress to family and friends, or anyone looking for a new mattress. We look forward to seeing you again for any future bedding needs we may have!

    • Sheila
    • Waterloo, ON
  • I was very pleased with your delivery guys. They were extremely pleasant and very helpful. Please tell them they do a great job. We will definitely be going to Waterloo mattress when we need another mattress!
    Thanks again,

    • Lindsay K.
    • Plattsville
  • Just wanted to drop you a quick note to say I love the new Zedbed mattress. Finally sleeping through the night and no more waking up sweating. It's great to sleep on, wake up in the morning with no pain, feeling very invigorated and best of all nice and cool. Had no idea a mattress could make that much difference. Thanks again for recommending it and for the amazing service.

    • Cam
    • Waterloo, ON
  • It is with pleasure and complete “Customer Satisfaction” that we thank Waterloo Mattress Ltd. for their excellent service in the purchase and delivery of our new mattress set.

    The employees were courteous and friendly and took great care in assisting us with their knowledge of the best comfort for us. The delivery was professional and extensive care was shown upon delivery to our home.

    • Lynne & Gordon L.
    • Cambridge
  • Everything went smoothly with the delivery -- the guys were great. The Zedbed is great! It's hard to get up in the morning because it's so nice to sleep in. Pain free in the morning too!

    • L.
    • Kitchener, ON
  • The mattress arrived safely last night. Had a wonderful sleep and no sore back this morning! Thanks to all for making this possible.

    • Doreen
    • Waterloo, ON
  • The guys arrived with the mattress shortly after 2:00.
    It is a perfect fit.
    Thank you for the excellent service !

    (Dec 2016)

    • Judy
    • Kitchener
  • We got the mattress last week and it's fabulous. Thanks so much. We will likely order another for my son in the months ahead. Thank you again.

    • E.P.
    • Cambridge, ON
  • We are very happy with our new mattresses and adjustable frames. The sales staff and the showroom made it very easy and comfortable to make a decision on our new beds. Thank you for all your help.

    (Nov 2016)

    • Carl K.
    • Waterloo
  • Thank you again for your incredible service!. The gentlemen who came to deliver the mattress were so polite and helpful. I recommend your company to friends any time someone needs a mattress. Happy Holidays!!

    • Colleen
    • Kitchener, ON
  • Thank- you for your outstanding service and great mattress. We are so appreciative of your help. Please also thank the A+++ delivery guys!
    (Nov 2016)

    • Hulene M.
    • Waterloo
  • My wife and I are really enjoying our new Zedbed mattress, foundation and pillows; they are an awesome combination.

    • Michael
    • Waterloo, ON
  • Of all the suppliers and service providers I worked with over the past couple of weeks, you were the easiest to deal with and the most proactive to make sure that everything was done right. Thank you.

    • Martin
    • Cambridge, ON
  • Just wanted to thank you for your great service. Not only did you accept my order over the phone and take a personal cheque for payment, which is unheard of these days, but your delivery men were right on time and were excellent. Thanks again and I would recommend you to anyone else who is looking for a mattress.

    • Pat
    • Waterloo, ON
  • Love the new mattress! Will recommend you to my friends and family. Delivery was on time and the guys who delivered it were friendly!

    • Glenn Pelletier
    • Kitchener, ON
  • I'm taking the opportunity to give you feedback on the full Zedbed mattress set with motorized positioning as well as the pillows we purchased from your company a few weeks ago. We decided to give it some time before writing. My husband & I suffer from fibromyalsia and arthritis and we can now sleep through the night feeling totally refreshed in the morning. We are very surprised that a good mattress set can make that much of a difference. Our heads hit the pillow & it's lights out & we're quite comfortable. WOULD RECOMMEND TO ANYONE!

    • M. L.
    • Kitchener, ON
  • The new mattress set we purchased is wonderful. SUCH a difference when compared to the old mattress. Very comfortable. Our experience with Waterloo Mattress was great, as it has always been! Your 2 delivery guys were very pleasant and so nice to deal with. We always recommend Waterloo Mattress to family and friends, or anyone looking for a new mattress. We look forward to seeing you again for any future bedding needs we may have!

    • Sheila
    • Waterloo, ON